About the online store and how to order California native plants mail order.

Contact

Phone Number

805.438.5992

Email Address

pan@laspilitas.com

Shopping online / mail order

Where do I start shopping, buying or ordering mail order?

You can start at the shop: Shop
Or you can just browse our plants available for online ordering, (mail order) or for viewing availability at either of our nurseries.

I want to print a list of the plants available online for mail order, how can I do that?

Go to the printable plant availability list.

Hours/Holidays

If the week contains a holiday, we'll check UPS to make sure there is at least a one day buffer in shipping.  If there is not, you'll receive your plants the next available full week. If the Holiday is in the middle of week(July 4) , we may skip the week. We try to get the plants to you as soon as possible, but setting in the sun in Tuscon or snow in Denver is not something our plants need to experience.

Where do we ship mail order?

Most everywhere in the Continental United States except we DO NOT SHIP to the Southeast, Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, South Carolina, Texas, Tennessee or West Virginia. The plants hate living there and are a difficult mail order into there.

Shipping Costs

We will attempt to ship to Oregon and Virginia but there is a $25/per order phytosanitary certificate charge from the California Department of Food and Agriculture demonstrating that the plants are free of brown snails that needs to be acknowledged before we can ship your plants. This is required by certain individual states.

Handling: $18 per order. This charge is for gathering, bagging, boxing plants and driving the 25 miles into UPS.

Shipping: Per plant, by weight and depending on your shipping location. The plants weigh between 2-5 pounds each, each species has it's own assigned weight.  We have changed our shopping cart to use UPS to automatically calculate the shipping cost for each order.

Note: In the shopping cart, the $18 handling charge is listed within the shipping charge. For example:

Subtotal39.95 ( cost of 5 plants at $7.99 each)
Shipping32.46 ( This is the $ 18 handling plus the $14.46 shipping to 93453 California))
Tax5.25
Total77.66

Taxes

There is only sales tax if you are located in California. The sale tax is ours, presently 8.25%.

Payments?

Visa, Mastercard or mail a check. Also, there's an order form you can use to fax/mail in your order, with credit card number. (It goes into the office with the dog under it, very secure.) The online order goes through Mal's E-commerce, a secure drop box for credit cards, wonderful for small businesses with retail stores. Mal's allows us to do mail order in a safe and secure manner.
When you use the cart you move to a secure server at Mal's and your card information is locked up for us to retrieve at shipment. We do not save card information after the shipment is complete.

When do we ship?

We ship every Monday (or occasionally Tuesdays or Wednesdays (when overwhelmed), to prevent any delays that could possibly happen that might keep your plants in shipping over the weekend. We send a tracking number to your email address at shipment. 

How do we ship?

We ship via United Parcel Service. The gallon sized plants are removed from the pot, the root ball bagged, the plants boxed, and shipped. We do not ship bare root. The plants weigh between 2-4 pounds each and shipping charges are based on plant weight.

We only ship one gallon sized plants.

All I want to know is HOW DO I ORDER?

  1. To browse our plant products go to our online shop.
  2. Follow the link to each plant that you want, scroll down until you get to the Add To Cart section. 
  3. Enter in the quantity of that plant you would like to order and click the "Add To Cart" button.
  4. Select your shipping region and click the "Recalculate" button to recalculate the shipping costs.
  5. Anytime that you wish to quit and pay click on the "Go To Payments" button and that will lead you out.
  6. You can click the "Continue Shopping" button to continue to add plants to your order until your run out of money, or we run out of plants.

You can access your cart at anytime by going to the upper right of any of our pages and clicking on the "Cart" link. Because it is a secure site it will kick you off if you stop for lunch. You usually have a 30 minutes or so between activities, longer it assumes you're gone and disconnects.

Mail order plants being prepared for shipment.