Start here: BUY PLANTS ONLINE for online ordering, (mail order) or for viewing availability at either of our nurseries.
If the plant is not available, you can't order it. Sorry, but if we don't have the plant, how can we sell it to you?
Go to the printable plant availability list.
If the week contains a holiday, we'll check UPS to make sure there is at least a one day buffer in shipping. If there is not, you'll receive your plants the next available full week. If the Holiday is in the middle of week(July 4) , we may skip the week. We try to get the plants to you as soon as possible, but setting in the sun in Tuscon or snow in Denver is not something our plants need to experience.
Most everywhere in the Continental United States except we DO NOT SHIP to the Southeast, Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, South Carolina, Texas, Tennessee or West Virginia. The plants hate living there and are a difficult mail order into there.
We will attempt to ship to Oregon and Virginia but there is a $25/per order phytosanitary certificate charge from the California Department of Food and Agriculture demonstrating that the plants are free of brown snails that needs to be acknowledged before we can ship your plants. This is required by certain individual states.
Handling: $18 per order. This charge is for gathering, bagging, boxing plants and driving the 25 miles into UPS.
Shipping: Per plant, by weight and
depending on your shipping location. The plants weigh between 2-5
pounds each, each species has it's own assigned weight. We have
changed our shopping cart to use UPS to automatically calculate the
shipping cost for each order.
There is a limitation with the software that we've not figured out(chimps with sticks), at about 20 plants the UPS costs start going off, it is not significant until you order about 30 plants, we re-adjust( usually lower) Ups charges at about 25 plants. At 50 plants the charges are ridiculously off ($110 instead of about $75 to Los Angeles)and the software will not even work above about 80 plants. So, order what you can(if it's available) and either email the real list or place a second order and we'll combine them and email you a new total.
Total cost/plant for shipping and handling are usually below $2/plant when you order more than 20 plants.
Note: In the shopping cart, the $18 handling charge is listed within the shipping charge. For example:
|Subtotal||39.95 ( cost of 5 plants at $7.99 each)|
|Shipping||32.46 ( This is the $ 18 handling plus the $14.46 shipping to 93453 California))|
There is only sales tax if you are located in California. The sale tax is ours, presently 8.25%.
Visa, Mastercard or mail a check. To mail a check use the online ordering method, but print the order before you put your card number in and send it with a check to Las Pilitas Nursery, 3232 Las Pilitas Rd. Santa Margarita, 93453. Or you can print out the order before running the card and fax the order with the credit card
number and information to 805-438-5993 (It goes into the office with the dog sleeping under the machine, very secure.)
The online order goes through Mal's E-commerce, a secure drop box for
credit cards, wonderful for small businesses with retail stores.
Mal's allows us to do mail order in a safe and secure manner.
When you use the cart you move to a secure server at Mal's and your card information is locked up for us to retrieve at shipment. We do not save card information after the shipment is complete.
The mail and fax operations are difficult for us as we have to run a separate inventory to remove your plants from inventory. When you run a 'normal' order through the system it removes it from inventory. Inventory management is our abyss.
We ship every Monday (or occasionally Tuesdays or Wednesdays (when overwhelmed), to prevent any delays that could possibly happen that might keep your plants in shipping over the weekend. We send a tracking number to your email address at shipment. Los Angeles, Oakland, Sacramento and most all of California are next day. So if you're in Los Angeles, if you order by Saturday, you should get the plants Tuesday.
We ship via United Parcel Service. The gallon sized plants are removed
from the pot, the root ball bagged, the plants boxed, and shipped. We
do not ship bare root.
The plants weigh
between 2-4 pounds each and shipping charges are based on plant weight.
You can access your cart at anytime by going to the upper right of
any of our pages and clicking on the "Cart" link. Because it is a
secure site it will kick you off if you stop for
lunch. You usually have a 30 minutes or so between activities, longer
it assumes you're gone and disconnects.